Last Block · Support
Contact by emailhi@hueeng.com
Please include your app version, device and language. They are filled in automatically when you write the mail from the app's Contact by email button.
Contact
Please send any question about playing the game, payments, device data or personal information to hi@hueeng.com. We reply within 3 business days of receipt, and handle requests to access, correct or delete personal information within 10 days.
Frequently asked questions
- Is there a login? No. The first time you open the app, a five-page story is shown (you can Skip it), and then you choose a neighborhood and play right away. After that, tap Start or Continue on the start screen. Progress is saved only on this device. Map requests and purchase rights are held by a device account that the app creates automatically.
- Why is my location used? To build a map of a real neighborhood, the coordinates of the place you chose on the map are sent to the server once. There is no automatic sending or background tracking, and even without granting location permission you can simply pick a place on the map yourself.
- How much can I play for free? The first neighborhood of the campaign is free to the end. The 2nd neighborhood onward, the Endless · Survival modes, and 2x · 3x speed are opened by the full version (a one-time payment; ₩8,800 in Korea). The detailed conditions are in Section 4 of the Terms of Service.
- I want to delete my data. Tap Menu (Settings on the start screen) › Nickname · Restore purchases › the red Delete data button and confirm with Delete; your data is deleted right away. Instructions are in the data deletion guide.
- How do I restore purchases? Menu › Nickname · Restore purchases › Restore purchases, or Menu › Shop · Themes › Restore purchases. Your rights move over on a new device too, as long as you use the same store account. Refunds follow the store's policy and Section 4 of the Terms of Service.
Privacy Policy · Terms of Service · Data deletion guide
Business information
- Business name: Hueeng (후엥) · Representative: 이현우
- Business registration number: 474-26-01971 · Mail-order business registration number: 2025-서울관악-2175
- Business address: 34, Munseong-ro 38na-gil, Gwanak-gu, Seoul (Sillim-dong), Republic of Korea
- Phone: 010-8408-4111 · Email: hi@hueeng.com